Information For Out Of Town Patients

Location for Appointments

All of our clinical appointments and minor procedures are located at our city office, WHRIA Level 12, 97-99 Bathurst Street, Sydney, NSW 2000. 

Do I need a referral to see a specialist?

Yes, to claim any Medicare rebates you will need a referral from your GP (valid for 12 months) or specialist (valid for 3 months).

Do I need a referral to see allied health, such as pelvic floor physiotherapy?

No, you do not need a referral to make an appointment. However, if you have been diagnosed with a chronic medical condition and are eligible for Chronic Disease Management (CDM) assistance, your GP can provide you with a special referral form to claim Medicare and private health fund rebates. Your doctor may also choose to include some clinical notes that will be helpful for your visit.

What should I bring to my first appointment/s

• A referral from your doctor or specialist
• A valid Medicare card
• Any results from previous tests e.g. blood tests results, pap smear results, ultrasound results
• A list of medications you are currently taking
• Any imaging results such as MRI, ultrasound, X-rays or other scans. Please bring the originals as well as the reports
• Any other relevant medical reports

Who should I book an appointment with?

Pudendal Neuralgia; Pelvic Pain; Painful sex

Pain medicine and gynaecology:

• Dr Karen Chan, Dr Joanna Hatzistergos

Allied health team:

• Pelvic floor physiotherapy: Sherin Jarvis, Ally Van Schalwyck
• Osteopathy: Amy Corcoran, Elizabeth Howard
• Clinical Hypnotherapy & Psychology: Tanya Wollstein 

Asherman’s Syndrome

Gynaecology: Clinical Professor Thierry Vancaillie, Dr Joanna Hatzistergos 

Vulval pain and skin conditions

Treatment for vaginal atrophy and localised vulval pain, general gynaecology (women, teenagers): Dr Karen Chan

Mirena® device insertion for pelvic pain, heavy bleeding and contraception

WHRIA is the only Australian clinic to use Pluscaine® – a unique anaesthetic gel, for gynaecological procedures, such as Mirena® device insertion, to be performed at the WHRIA city clinic with greater comfort, reducing the cost and risks associated with sedation and general anaesthetic.

Gynaecology and reproductive endocrinology: Dr James Brown

Pain medicine and gynaecology: Dr Karen Chan, Dr Joanna Hatzistergos

Reproductive endocrinology, fertility and hormone issues

Gynaecology and reproductive endocrinology: Dr James Brown